Privacy Policy
Introduction
Aajeevansang.com initiated by Affluent Softnet Pvt. Ltd., is an online matrimonial portal endeavouring constantly to provide you with matrimonial services. This privacy statement is common to all the matrimonial Website/apps operated under Aajeevansang.com Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you. You acknowledge that you are disclosing information voluntarily. By accessing /using the website/apps and/or by providing your information, you consent to the collection, use, share, store and process the info you disclose on the website/apps in accordance with this Privacy Policy. If you do not agree for use of your information, please do not use or access this website/apps.
What information do you need to give in to use this Website/apps?
The information we gather from members and visitors who apply for the various services our Website/Apps offers includes, but may not be limited to,
- photo of the user,
- your profile videos you wish to upload,
- email address,
- name,
- date of birth,
- educational qualifications,
- based on your explicit consent identify proof documents which you voluntarily submit for verification purpose,
- a user-specified password,
- mailing address,
- zip/pin code
- telephone/mobile number or fax number.
We use a secure server for debit/credit card transactions to protect the card information of our users and Cookies are used to store the login information. Cookies are small files placed on your hard drive that will assist us in providing our services. You may also encounter Cookies or identical/related devices on certain pages of the website/apps that are placed by third parties. We do not control the use of cookies by third parties.
If you establish a credit account with us to pay the fees we charge, some additional information, including a billing address, a credit/debit card number and a credit/debit card expiration date and tracking information from cheques or demand drafts is collected.
The user information we collect depends on the context of your interactions with us and the website or Apps, the choices you make and the products and features you use. The User Information is used for authentication and account access. If a user registers using social networking platforms such as Facebook, Google, LinkedIn and others we may collect personal data you choose to allow us to access through their APIs. When the user accesses our websites or apps, data relating to device ID, log files ,Geographic Location, device Information/specification are also collected automatically.
We may also use your personal information for verification, analysis of data, usage trends and to evaluate and improve our site/App, marketing research , and prevention of frauds. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website/apps. We identify and use your IP address to help diagnose problems with our server, and to administer our website/apps. Your IP address is also used to help identify you and to gather broad demographic information.
3. How does the website/app use the information it collects/tracks?
Aajeevansang.com collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites or apps, products, and services ,marketing research from our users primarily to ensure that we are able to fulfil your requirements and to deliver Personalised experience.
4. With whom the website/apps shares the information it collects/tracks?
We may share such identifiable information with our associates/affiliates/subsidiaries and such associates/affiliates/subsidiaries may market to you as a result of such sharing. Any information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer/visitor.
Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law enforcement agencies / Gateway service providers / anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature.
From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.
Our website/apps links to other websites/apps that may collect personally identifiable information about you. We are not responsible for the privacy policy or the contents of those linked websites/apps.
5. How Long Do We Keep Your Information?
As stipulated in the Privacy Policy we will retain the information we collect from users under the following circumstances:
For as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defences, for pursuing legitimate businesses and to comply with the relevant applicable laws.
6. What are the Security Precautions in respect of your personal information?
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorized access.
7. How to access and/or control your information?
You have been provided with tools to manage your information. You have the rights to access, rectify, update information that you provided to us and that’s associated with your Aajeevansang.com account directly by logging into your account.
In addition to aforesaid privacy control, a member from EU, UK and California have the following rights
- Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request here.
- If you believe that the information we hold about you, are no longer entitled to use it and you want to delete or object to its processing, please contact us here. Please note, however, we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations and applicable territorial laws.
- If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact us and provide their written consent before the information is released.
- You have the right to withdraw your consent or to opt-out from sharing your information with our third party service providers from processing your information. Please note that by withdrawing your consent or opting out means deletion of your profile as we won’t be able to provide service to you without the personally identifiable information.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth/gender/contact details.
For your protection and the protection of all our users, we may ask you to provide proof of identity to accommodate your requests.
7. Change of Privacy Policy
We may change this Privacy Policy from time to time without any notice to you. However, changes will be updated in the Privacy Policy page.
How to address your Grievance :
The Grievance officer : Aajeevansang Support Team
- Address; Floor No.: GROUND FLOOR-ROOM ONE
- Building No./Flat No.: 55/1
- Name Of Premises/Building: 55/1
- Road/Street: Bharwara Crossing Road
- Locality/Sub Locality: Gomti Nagar
- City/Town/Village: Lucknow
- District: Lucknow.
Contact details: - Email : Support@aajeevansang.com
The Grievance officer shall be available between 10 am to 6 pm IST from Monday to Saturday excluding Sunday’s and Public Holidays in India.
The Grievance officer is appointed as per Section 5 (9) of the Information Technology ( Reasonable Security & Procedures and Sensitive Personal data or Information ) Rule, 2011.
